Locate your local PurpleStride and click “Register.” Select whether you’re signing up
to participate as an individual or with an existing team, or simply create your own team. You’ll then be taken to an online registration form that asks you to set up an online account with a unique login.
Once you’ve registered, you’ll also receive your own My Strider Central webpage. You can use this webpage to collect donations, send emails to your friends and family and track your progress toward your fundraising goal. If you’re a team captain, you can also set up a page for your team. To boost your donations, customize your page with a photo or video, and be sure to include your story. It will motivate friends and family to donate.
Yes, registration is required for all participants, whether you’re walking, running or volunteering.
When you donate, you make a financial contribution to PurpleStride through the fundraising pages of individual participants, teams or to the event as a whole. Donating doesn’t sign you up to participate on
event day. And as a donor, you won’t receive login information or access to an online fundraising page. Donate to a PurpleStride participant, team or event.
When you register, you sign up to participate in PurpleStride on event day, and you have the opportunity to raise money for the cause. Your registration fee will go toward your fundraising total. When you register, you’ll also receive login information and access to My Strider Central — an online participant center where you can manage your personal fundraising page, send fundraising emails and more. Register for a PurpleStride event near you.
Yes, you can! When the registration form asks if you are a New or Returning User, enter your past login information in the “Returning User” section.
If you don’t remember your username or password, we’ve made it easy to recover it. Simply click on the “Email me my login information” link at the bottom of that section, and enter the email address you used to register in previous years.
Please register each person planning to attend, including children. If possible, use a unique email address for each member of your family, as each person will receive individual login information and a fundraising page.
Yes, but we strongly encourage you to register online so that you can avoid long lines on event day and guarantee you get an event T-shirt! Also, event registration prices increase on event day.
If you’d like to change your registration type, please contact Customer Service at email@example.com or 877-272-6226. We can accommodate these changes until the online registration deadline.
This error usually happens because you are trying to register new participants while you’re currently logged into the site. If you see your name on the top of the website (above the “More Info”
button), click “Logout.” You should then be able to register your friends and family.
If you continue to get a message that you're already registered, your computer has likely saved your login information and is automatically logging you back in. Try deleting the history, cookies and offline content in your internet browser program. Then close your browser program down entirely and re-open.
From the event's main page, select “Sign in” at the top of the page. Then, scroll down to "Forgot your Username or Password?" and enter the email address you used to register. Your username and password
will be sent to the email address you used to register.
If you don't receive your password reset email, please contact Customer Service at firstname.lastname@example.org or 877-272-6226.
Please contact Customer Service at email@example.com or 877-272-6226, and we can help you set up your team.
Yes you can please contact Customer Service for support at firstname.lastname@example.org or 877-272-6226 and they can help you get added to your friend's team.
Yes! Each team member can choose to register as any registration type. However, please note that not every PurpleStride has a timed component. Please see the Registration Information on the Event Details page for more details.
Your fundraising page allows you to upload a photo and story to explain to friends and family why you are supporting the fight against pancreatic cancer. You can also see who's donated and send thank you emails. Here are some instructions on how to personalize your PurpleStride fundraising page.
Yes and yes! You can upload images in .gif, .jpg or .png format, and you can also embed a YouTube video. Image files must be smaller than 6 megapixels or 150KB. Need more help? Here’s a guide to using photos and videos on your PurpleStride fundraising page.
Anyone can see who has donated publicly to you by visiting your personal page. To see all donors and thank them, select “Sign in” at the top of the event page and log in with your username and password. Then, select your event. Once you enter My Strider Central, visit the “Progress” tab to view a list of all your donations to date.
If donors choose to donate anonymously, their name and the amount of their contribution will remain anonymous to the public. However, you can view their information by logging in to My Strider Central and reviewing your donors. If they make the donation anonymously, they will still be acknowledged for their donation via email, and you’ll still get credit for their donation.
A donor can choose whether to make their donation toward a team or a specific person on a team. Donations made to all personal pages will automatically go toward the overall team goal, but general team donations will not reflect on any team member’s personal pages.
Sending emails is quick and easy, and helps you raise about twice as much as people who don’t send emails from My Strider Central! Once you log in to My Strider Central, select “Send Email” on the right-hand sidebar. Then, follow the instructions to send emails to family and friends asking for their support. We’ve created a helpful guide for sending emails from My Strider Central to help you get started. You can also upload your address book and other contacts.
Want sample posts and tips for sharing your page on Facebook, Twitter and Instagram? We’ve created this guide to help you raise funds through social media. Also, check out our FAQ on the new Facebook Donate button.
Yes! We highly encourage you to promote your page on social media. However, if you are promoting on Facebook, please do NOT use the “Donate” button feature.
It is a new feature from Facebook allowing people to opt in to adding a “Donate” button to their posts. People who click on the “Donate” button will be able to give to a nonprofit via Facebook’s Fundraising platform.
When you use “donate” language on a post (“donate please,” “fundraise,” “donations,” etc.), Facebook will add a prompt that reads, “Want to raise money for a
nonprofit? You can add a donate button to your post to raise money for a nonprofit on Facebook.”
Do NOT opt in to the “Donate” button if you want your funds to be attributed to your PurpleStride page. Funds given through the “Donate” button will not be added to your pages, and will come through Facebook and be attributed as anonymous donations.
Unfortunately, we cannot move funds raised through Facebook to your PurpleStride, as the money is being funneled through Facebook and is processed as a lump sum every two weeks.
We recommend deleting the post with the “Donate” button immediately. You can still promote your PurpleStride page on Facebook, but please opt OUT of using the “Donate” button. That way, people will click the link to your page and donate on your actual page. Please contact us at email@example.com with additional questions.
Unfortunately, those donors will not appear on your PurpleStride pages, as they have donated via Facebook and we receive limited information on donations that come through Facebook. We apologize for the inconvenience, but if you know who the donors are, we encourage you to thank and acknowledge them in different ways!
Please search for the “Pancreatic Cancer Action Network” and select the organization as your charity of choice.
We appreciate your desire to fundraise for the Pancreatic Cancer Action Network! There is no way to currently fundraise for your PurpleStride team using Facebook Fundraisers or Facebook’s “Donate”
button. We highly encourage you to fundraise on your PurpleStride page by logging into My Strider Central.
However, you can still share a link to your PurpleStride page on Facebook. As long as you don’t select the “Donate” button, the funds will still go to your PurpleStride page.
If you would like to fundraise for something other than PurpleStride, we encourage you to set up your own fundraiser on our Wage Hope My Way platform. The money will come directly to the Pancreatic Cancer Action Network and we’ll be able to provide a lot more support.
Facebook requires a fee, and our ability to acknowledge donations from Facebook is very limited. Of course, if you’d still like to fundraise with Facebook, we are happy to help where we can.
To create a Facebook Fundraiser, click “Start Fundraisers” in the left menu of your News Feed. Then, search for Pancreatic Cancer Action Network, and choose a cover photo and fill in the fundraiser details. Click “Create.” You can also create a fundraiser directly from the Pancreatic Cancer Action Network Facebook Page.
You will still receive a tax-deductible receipt, but we will not be able to credit the donated funds to your name. We receive donations from Facebook in one lump sum, and all donations will be credited as an anonymous donation via Facebook.
No, we cannot provide a receipt as that comes directly from Facebook. However, you can always get another copy of your receipt in your Payment History on your Facebook page. To view your payment history, click in the top right of Facebook and select Payment History.
Yes. There is an operational fee of 5 percent that is automatically taken by Facebook directly from all donations received through the fundraising app.
As reported by Facebook, 2 percent covers the costs of nonprofit vetting, fraud protection and payment support, while 3 percent covers payment processing. PanCAN does not pay any up-front fees.
You can use the same app to fundraise for all of your PurpleStride events, as long as your user name and password are the same. (If you have multiple logins please contact firstname.lastname@example.org to merge your accounts.) Simply select the Facebook or Mobile App link in My Strider Central. In the Facebook App, click the arrow next to the name of your PurpleStride event and a drop down list box will display that allows you to toggle between each of your PurpleStride events. This allows you to easily send posts to the news stream to friends for all of the events you are participating in this year. In the Mobile App, Select the "arrow out" icon from the bottom menu page to toggle between events. When you are in the app, there can only be one PurpleStride selected at a time, but that PurpleStride event can be changed at any time. When you change the PurpleStride event, new posts and messages will reflect the current PurpleStride selected while previous posts will show up with the PurpleStride event that was selected at the time the post was made. Any scheduled newsfeed posts that you have opted-into will be based on the event selected at the time you scheduled the posts.
Yes, you can simply go the PurpleStride app Information page in the sidebar of your PurpleStride Event Website. From there, click the Facebook application link to re-add it to Facebook, or click the Apple Store or Google Play Store button to go to the app store and re-install the app to your mobile device. (Review above for installation and “getting started” help)
Only if they are registered PurpleStride participants. We don’t currently support the ability for friends to fundraise on behalf of participants.
Yes, to remove the app, follow these steps:
The app gets updated every few hours. Depending on when the donation came through it may not be reflected yet. If you would like it to update immediately, you can click on the refresh link on the app and it will update the information in 2-3 minutes.
The PurpleStride app has the ability to place scheduled announcements in your Facebook news feed to remind your friends about your participation in the PurpleStride and motivate them to support you with a donation.
As with all of the PurpleStride messages we provide in the application, they will contain a link directly to your personal fundraising page.
You can choose to opt in to as many or as few of these scheduled announcements as you wish. To do so, log in to Facebook and select PurpleStride in the list of your apps on the left-hand side (you may need to select “more” to see the complete list of all of your apps. Once in the PurpleStride app, click the “Schedule posts now” link.
Yes! Click the “Donate” button, then type in the first or last name of the participant exactly how it’s spelled, or search by team name.
Once you submit your donation, you’ll receive an email within 30 minutes confirming your transaction. Please allow 24 hours for online donations to be processed and reflected on the participant's website. Donations are tax-deductible. Our 501(c)(3) (tax ID) number is 33-0841281.
Sure! To make a donation by phone, call 877-272-6226. If you prefer to send a check by mail, download, complete and mail this donation form. Please indicate the name of the event you’re donating to, as well as the name of the team or individual, if applicable. When donating by mail, there may be a delay of a few weeks before the donation is reflected on the personal or team page to which you donated. This is due to mailing time as well as gift processing time.
Unfortunately, we can’t transfer donations over to registrations, or vice versa. This is a system limitation as well as a financial security issue. Please contact Customer Service at email@example.com or 877-272-6226 for more information.
Our tax identification number is #33-0841281.
Yes, you can! Most PurpleStride events host a pre-event day packet pick-up. We’ll post more information on the Event Information section of the website as it becomes available.
Yes! If your PurpleStride hosts a packet pick-up, you can register there. We’ll post more information in the Stride Event Details section of the PurpleStride website as it becomes available.
PurpleStride is a rain-or-shine event. If severe weather is anticipated, please check the event website for last-minute updates. If the event is canceled due to dangerous weather, we’ll send an email on the morning of the event to all pre-registered participants.
Yes! Strollers are more than welcome at PurpleStride.
We love animals just as much as you do, but for safety and liability reasons, pets are not allowed at PurpleStride events.
Unfortunately, shirts will not be shipped for PurpleStride. Most PurpleStride events host a pre-event day packet pick-up where you may pick-up your team's shirts. You will also be able to pick-up your shirt on event day.